Terms & Conditions

1. General


The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you”) with Thye Customs, hereinafter referred to as “Thye”, ”us ” or ”we”, at the Thye desktop and/or mobile website. By using and/or placing an order at thye.store, you agree to be held in account of these terms and conditions set out herein (the ”Terms & Conditions”). Please make sure you have read and understood the Terms & Conditions before placing your order. Only persons of legal age, 18 years or older, who are not under guardianship, can place an order at http://thye.com. We reserve the right to discontinue any product at any time. We reserve the right to amend these Terms & Conditions from time to time without prior notice to you. The version of the Terms & Conditions that will apply to your order will be those on www.thye.store at the time you place your order. Thye want to provide the best possible online experience. You understand and agree not to (i) post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services; (ii) act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying the Thye desktop or mobile website, or which impacts the security of the site, or (iii) employ any device or attempt to use any engine, software, tool, agent, script or other device or mechanism (including without limitation spiders, bots, crawlers, avatars or intelligent agents) to navigate or search the site, or to copy content from the site. We reserve the right to immediately bar access to the site and refuse service of order to any user who violates this provision or any other provision in these Terms and Conditions.

2. Privacy


Thye collects customer user data in order to deliver a seamless and safe service for customers. We collect data for the following reasons:

  1. To be able to complete purchases and refunds/returns
  2. Through web analytics for a user friendly experience

This data may include your name, delivery and billing address, email address, contact numbers and specific purchase details. In addition to data collection, we automatically receive your IP address when you browse our website, in order to transfer information that helps us learn about your browser and operating system. This is not connected to any personal information.

We will never pass on, sell or swap your data for any purpose to third parties outside Thye Customs.

You have the right to withdraw your consent of any personal data processed by Thye at any time apart from the following situations:

  1. You have an ongoing issue with Customer Care
  2. You have placed an order which has not yet been processed and shipped
  3. For all purchases made, we will keep your personal data in connection to your transaction for bookkeeping purposes.

Any changes to our privacy policy in the future will be published on this page and/or in our terms & conditions. More urgent changes to this privacy policy may be announced by email.

3. Prices and Costs


Prices are subject to change in response to economical shifts, markdowns and other commercial factors. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of re-confirming your order at the correct price or cancelling it. The delivery charge for each order will be the same, regardless of the size or weight of your order. The cost for each delivery method is clearly indicated during the check-out process. If we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for any subsequent deliveries. Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will let you know at our earliest convenience. If we have already received payment for such order, we will refund the applicable amount using the same method used to make the payment. If, for any reason, alternative arrangements are necessary we will notify you via email to settle the refund.

4. Liability


Nothing in these Terms & Condition shall exclude or limit Thye’s liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability. We do not seek to exclude liability for fraudulent misrepresentation by us or our employees or agents. If we breach these Terms & Conditions, we shall only be liable for losses which are a reasonably foreseeable consequence of such breach. Thye is not responsible for indirect losses which are a side effect of the main loss or damage, for example loss of profits or loss of opportunity; or for failure to deliver the goods or to meet any of our other obligations under these Terms & Conditions where such failure is due to an event that is beyond our reasonable control, which includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident and terrorist activity.Our maximum liability to you for any loss or damage arising in connection with your order on thye.store shall be limited to the total price of your order.

5. Intellectual Property


All intellectual property rights, such as trademarks and copyrights at thye.store remain with Thye and its subsidiaries or licensors. Any use of thye.store or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Thye.

6. Company Information


Thye Customs
Registered office: ** Kanwal,NSW.
ABN: 84751190174
Contact Details; Thye Contact Email: zachary@thye.store 

thyeTerms & Conditions