Shipping
Returns Policy
We ship Australia wide.
Products are shipped directly from our business address.
We always aim to process and dispatch all orders within 24 business hours.
*Closed borders due to COVID-19 which might affect your shipment during transit make it slightly delayed
When your order is dispatched you will receive a shipping confirmation with your tracking number. If you have not received this email you can check your spam filter to see if the email has accidentally ended up there. If you cannot find your shipping confirmation please contact us.
Purchases are received by delivery only.
Yes – 100% Carbon Neutral. We use Sendle for all deliveries. Check out: https://try.sendle.com/en-au/carbon-neutral-delivery for more information.
If the return is due to a manufacture error, in the spirit of sustainability, please return the item, and allow us to repair and resend, while reimbursing postage costs.
If the return is due to change of mind, the customer is liable for return postage, followed by a full refund of the garment price upon receiving.
Fill out a returns form and enclose it in the parcel, then send it back to us. A refund will be processed upon receipt.
Once your order has been successfully placed, we cannot issue changes or cancellations on your order. Once you have received your unwanted order, please return this back to us in accordance with our return section for a refund.
Shipping
We ship Australia wide.
Products are shipped directly from our business address.
We always aim to process and dispatch all orders within 24 business hours.
*Closed borders due to COVID-19 which might affect your shipment during transit make it slightly delayed
When your order is dispatched you will receive a shipping confirmation with your tracking number. If you have not received this email you can check your spam filter to see if the email has accidentally ended up there. If you cannot find your shipping confirmation please contact us.
Purchases are received by delivery only.
Yes – 100% Carbon Neutral. We use Sendle for all deliveries. Check out: https://try.sendle.com/en-au/carbon-neutral-delivery for more information.
Returns Policy
If the return is due to a manufacture error, in the spirit of sustainability, please return the item, and allow us to repair and resend, while reimbursing postage costs.
If the return is due to change of mind, the customer is liable for return postage, followed by a full refund of the garment price upon receiving.
Fill out a returns form and enclose it in the parcel, then send it back to us. A refund will be processed upon receipt.
Once your order has been successfully placed, we cannot issue changes or cancellations on your order. Once you have received your unwanted order, please return this back to us in accordance with our return section for a refund.
Payment
Clothing
We accept Visa, Mastercard, ApplePay and Paypal. The payment methods we offer are presented in the checkout
All clothing is genderless, including ours. You will find a size chart on each product page for cross-referencing with your measurements to be able to secure the best possible fit.
For information about how to take care of your garments, please refer to the care label attached to the product. There you will find information regarding the composition of the garment and how to take care of it when washing it. Keep in mind each label will be different depending on the fabric.
Payment
We accept Visa, Mastercard, ApplePay and Paypal. The payment methods we offer are presented in the checkout
Clothing
All clothing is genderless, including ours. You will find a size chart on each product page for cross-referencing with your measurements to be able to secure the best possible fit.
For information about how to take care of your garments, please refer to the care label attached to the product. There you will find information regarding the composition of the garment and how to take care of it when washing it. Keep in mind each label will be different depending on the fabric.
Sustainability
Thye aims to consider every part of our process to make positive changes for the betterment of the planet. Our long-term goal is for sustainability to be integrated into every aspect of the brand and day-to-day business.
All our garments are manufactured Carbon Neutral from organic cottons and fibres and all printing is done in-house so we can monitor the usage of vinyls in order to minimise waste. Each drop only includes what we can guarantee to sell so there is no excess stock going to landfill. Each postage satchel is compostable, with compostable labels and our delivery though Sendle is 100% Carbon Neutral.
Our garments are made by trusted, ethical manufacturers in Bangladesh, India. Enquire for more information.
Sustainability
Thye aims to consider every part of our process to make positive changes for the betterment of the planet. Our long-term goal is for sustainability to be integrated into every aspect of the brand and day-to-day business.
All our garments are manufactured Carbon Neutral from organic cottons and fibres and all printing is done in-house so we can monitor the usage of vinyls in order to minimise waste. Each drop only includes what we can guarantee to sell so there is no excess stock going to landfill. Each postage satchel is compostable, with compostable labels and our delivery though Sendle is 100% Carbon Neutral.
Our garments are made by trusted, ethical manufacturers in Bangladesh, India. Enquire for more information.